WeCampaign Service Level Agreement

Active Campaigns and the first call of the day

Now, we are doing lazy load on campaign loading, so it won't load before you call search or redemption. It will load right at the time when you call the APIs for the first time of the day. So the first call will be more slower when the number of active campaigns are growing up. Currently, we are supporting around 80 active campaigns per project for the first call of the day. However, if you have a lot of campaigns, you call search API when the new day come to warm up your search engine.

Create Campaign

Now we are suporting the API to create campaign around 5 TPS.

Searching

Now we are suporting the API to searching campaign around 50 TPS (In case that you have warmed up rule engine before calling as the mention in active campaign).

Redemption

Now we are suporting the API to redeem campaign around 30 TPS. (In case that you have warmed up rule engine before calling as the mention in active campaign).